MMK Private Fitness Coaching Refund Policy Terms
Refund Policy – MMK Private Fitness Coaching
At MMK Private Fitness Coaching, we are committed to delivering high-quality, personalized fitness coaching services. This Refund Policy outlines the terms regarding payments, cancellations, and refunds.
1. General Policy
All coaching programs and sessions are designed specifically for each client. Due to the personalized nature of our services, all payments are generally non-refundable unless stated otherwise in writing.
2. Program Fees
- All fees must be paid in advance before the start of any program or session
- Once a program has started, no refunds will be issued for unused sessions
- Packages and plans cannot be partially refunded
3. Cancellations & Rescheduling
- Clients must provide at least 24 hours’ notice to cancel or reschedule a session
- Failure to provide sufficient notice may result in the session being forfeited
- Repeated cancellations may affect your training schedule
4. Exceptional Circumstances
Refunds or credits may be considered in the following cases:
- Medical conditions preventing participation (valid proof may be required)
- Relocation or unavoidable personal circumstances
- Service unavailability from our side
Any such requests will be reviewed on a case-by-case basis, and approval is at our sole discretion.
5. No Refunds for Change of Mind
We do not offer refunds in the following situations:
- Change of mind after purchase
- Lack of commitment or participation
- Dissatisfaction due to unrealistic expectations
We encourage all clients to discuss their goals clearly before enrolling.
6. Digital Products (If Applicable)
- Any digital fitness plans, guides, or downloadable content are non-refundable once delivered
- Sharing or redistribution of digital content is strictly prohibited
7. Payment Disputes
If you have any concerns regarding payments, we request you to contact us directly before initiating any dispute. We aim to resolve all issues quickly and fairly.
8. Contact Us
If you have questions about this Refund Policy or wish to request a review, please contact
MMK Private Fitness Coaching
Email: mkkprivatefitnesscoach@gmail.com
Phone: 07877920057
General Refund Policy
At MMK Private Fitness Coaching, we understand that circumstances can change. However, due to the highly personalized and bespoke nature of our fitness coaching services, all payments are generally considered non-refundable. This policy is in place because our coaching plans are meticulously crafted and scheduled specifically for each individual client, involving significant upfront preparation and dedicated time from our coaches.
Payments for coaching packages are typically made in advance to secure your dedicated sessions and resources. Consequently, we do not offer refunds for unused sessions or for any portion of a purchased package that remains unutilized. This approach ensures that we can maintain the quality and exclusivity of the personalized attention we provide to every client.
Cancellation and Rescheduling
To ensure fairness and efficient scheduling for all clients, MMK Private Fitness Coaching requires a minimum of 24 hours' notice for any cancellation or rescheduling of a booked coaching session. This allows us to manage our coaches' time effectively and offer the slot to other clients who may be waiting.
Failure to provide the required 24 hours' notice for a cancellation will result in the forfeiture of that session. This means the session will be marked as completed and will not be eligible for rescheduling or a refund. We encourage all clients to make note of their scheduled sessions and to communicate any potential conflicts as early as possible.
Circumstances Not Eligible for Refunds
MMK Private Fitness Coaching's refund policy is designed to protect the integrity of our personalized service. Therefore, refunds will not be granted for reasons such as a change of mind, a lack of commitment to the program, or the perception that results are not being achieved as quickly as anticipated. Fitness journeys are unique, and progress can vary.
It is essential for clients to have realistic expectations regarding the time and effort required for fitness transformations. We are committed to guiding you, but the ultimate success depends on your dedication and adherence to the plan. Issues arising from personal motivation or adherence to lifestyle changes outside of coaching sessions are not grounds for a refund.
Exceptional Circumstances and Case-by-Case Review
While our general policy is that payments are non-refundable, MMK Private Fitness Coaching recognizes that unforeseen and significant circumstances can arise. In exceptional situations, such as a documented medical condition that genuinely prevents you from participating in your coaching sessions, or unavoidable personal circumstances that necessitate a pause in your training, we may consider offering a refund or credit.
Any requests for refunds or credits under these exceptional circumstances will be thoroughly reviewed on a case-by-case basis. We may require valid proof, such as a doctor's note, to support your claim. The decision to grant a refund or credit in such instances is at the sole discretion of MMK Private Fitness Coaching, and we aim to be as fair and understanding as possible within the framework of our operational policies.
